Overview:
This practical and insightful session shows you how to use ChatGPT as a structured writing assistant for workplace emails. You'll learn how to craft effective prompts, give feedback to the AI model, and co-write messages that balance tone, clarity, and professionalism.
The session covers a wide range of use cases - from cold outreach and performance feedback to time-sensitive project updates and cross-cultural communication - and provides real-world frameworks for safe and efficient email support.
Why you should Attend:
Whether you're managing multiple stakeholders, writing under pressure, or navigating sensitive topics, ChatGPT can help you write emails that are clear, confident, and appropriate for the context. This webinar goes beyond surface-level AI usage and shows you exactly how to use prompt engineering and conversational logic to co-create high-quality emails with ChatGPT - without compromising your voice, authority, or professionalism.
Areas Covered in the Session:
- The structure of a clear, effective workplace email
- Identifying where ChatGPT can support vs where it should not be used
- Writing effective prompts for different email use cases
- Using ChatGPT to:
- Draft from scratch with input context
- Rewrite, summarise, or enhance existing drafts
- Adjust tone and formality based on audience
- Suggest multiple options for sensitive responses
- Clarify structure, intent, and impact
- Techniques for "grounding" ChatGPT’s suggestions in real-world tone
- Ethical and confidentiality considerations
Who Will Benefit:
- Professionals who write high volumes of email or high-stakes communication
- Managers and executives who delegate communication support
- HR and People teams managing sensitive language
- Admin and project support roles coordinating cross-functional updates
- Individuals aiming to communicate more clearly and efficiently with AI support