Overview:
Human judgement and decision-making play a crucial role in how risks are perceived and managed. Influenced by experience, biases, and context, our decisions can shape outcomes positively or negatively. Understanding these factors helps improve risk awareness, leading to more informed, balanced, and effective decision-making.
Areas Covered in the Session:
- How biases influence our observations and how to improve your observation skills
- The limitations of checklists and procedures when auditing/investigating/interviewing people
- Understanding heuristics (fast and efficient thinking) to engage with experts
- How perception works (spotting overconfidence and under-confidence, the risk of people working alone, people
- under stress, cross checking and supervision skills)
- Recognising change in high-risk operations
- How to listen to the cues of risk in our language
Who Will Benefit: